BillionLives Business Initiatives Private Limited, a Private Limited Company incorporated under the Indian Laws (hereinafter referred to as “We”, “Our” or “Us”) and the terms “You/ Your” refer to you as a user of the “ImGrows” Product (“Product”) wherever the context so requires.

By accepting this Privacy Policy, You expressly consent that all Your personal information collected by Us through our Product may be used and disclosed as set out in this Privacy Policy. If You do not agree please do not use or access the Product. By accessing the Product You agree to the collection and use of Your data by the Company in the manner provided in this Privacy Policy. We may revise this Privacy Policy from time to time. Your usage of the Product shall be deemed to be Your consent to the Privacy Policy along with any amendments made thereto by the Company.

1. INFORMATION COLLECTED

For using the Product, You need to open an account with us by registering yourself. For the purpose of registration, We collect and store Your personal information which is provided by You from time to time. Our primary goal in doing so is to provide You a safe, efficient and smooth experience.

• Information provided by You - When You register for our Product, We would require Your real name, email address, date of birth and gender. We gather this information to allow Us to process Your registration.
• Device Information – We collect information from or about the computers, phones, or other devices where You install or access our Product, depending on the permissions You’ve granted. We may also collect log information such as Your search queries, IP address, device information, hardware settings, browser type, browser language, date and time of Your request and URL.

We may send one or more cookies or other anonymous identifiers to Your device to collect and store information when You visit our Website.

2. USE OF YOUR INFORMATION:

• We use Your personal information to facilitate the Product. You agree that We may use Your personal information to contact You and deliver information/ Service that might interest You. By accepting the Terms of Service and Privacy Policy, You expressly agree to receive this information. If You do not wish to receive this communication, You can opt out of the receipt of certain communications in Your profile. You may make changes to Your online profile at any time. HoWever, We reserve the right to send any information that We believe may affect the Service, including changes to account and password details, service interruption intimation or suspected unauthorized activity in Your account etc. We may use collected information to enable cancellation or aborting messages, provide customer support etc.
• Further, We may use the information to keep Us safe and secure by protecting it from viruses and other malicious content. We may use the information to update You regarding browsers which support our Service.
• We may also proactively request for Your feedback and testimonials to help us improve our Product or about the Product. If You do not wish to be contacted, please click here to indicate Your request for privacy.

3. WE SHARE INFORMATION WITH:

• Internal Service Provider - We may use third parties that We refer to as Internal Service Providers to facilitate or outsource one or more aspects of the business and Service operations that We provide to You, and therefore We may provide some of Your personal information directly to these Internal Service Providers. We expect that these Internal Service Providers would endeavor to use the information We provide them only to facilitate the specific operation, unless You have explicitly agreed or given Your prior permission directly to them for additional uses. In some instances, the Internal Service Provider may collect information directly from You. In these cases, You will be notified of the involvement of the Internal Service Provider, and all additional information You provide them and their additional uses will be strictly up to You. If You provide additional information to an Internal Service Provider directly, then their use of Your personal information is governed by their applicable privacy policy.
• Employees and independent contractors: Our employees and independent contractors have access to the information covered in Section 1 on a need to- know basis. We require all employees and independent contractors to follow this Privacy Policy for personal information that We share with them.

4. YOUR RIGHTS IF YOU ARE IN THE EUROPEAN ECONOMIC AREA (EEA)

You have the following rights with respect to information that We holds about You.

• Right to access: You have the right to access (and obtain a copy of, if required) the categories of personal information that We hold about you, including the information's source, purpose and period of processing, and the persons to whom the information is shared.
• Right to rectification: You have the right to update the information We hold about you or to rectify any inaccuracies. Based on the purpose for which We use your information, You can instruct us to add supplemental information about you in our database.
• Right to erasure: You have the right to request that We delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
• Right to restriction of processing: You may also have the right to request to restrict the use of Your information in certain circumstances, such as when You have objected to our use of Your data but We need to verify whether We have overriding legitimate grounds to use it.
• Right to data portability : You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.
• Right to object: You have the right to object to the use of Your information in certain circumstances, such as the use of Your personal information for direct marketing.
• Right to complain: You have the right to complain to the appropriate supervisory authority if You have any grievance against the way We collect, use or share Your information. This right may not be available to You if there is no supervisory authority dealing with data protection in Your country.

5. RETENTION OF INFORMATION

We retain Your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, We may retain Your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When We no longer have a legitimate need to process Your information, We will delete or anonymize Your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is possible.

6. DISCLOSURES REQUIRED BY LAW

We cooperate with law enforcement and regulatory inquiries, as Well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect You and the community from bad actors. Therefore, in response to a verified request by law enforcement or government or regulatory officials relating to a criminal investigation or alleged illegal activity, We can (and You authorize us to) disclose Your name, city, state, telephone number, email address, User ID, history, fraud complaints without a subpoena. Without limiting the above, in an effort to respect Your privacy and our ability to keep the community free from bad actors, We will not otherwise disclose Your personal information to law enforcement or government or regulatory officials without a subpoena, court order or substantially similar legal procedure, except when We believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; or report suspected illegal activity. Further, We can (and You authorize us to) disclose Your name, street address, city, state, zip code / pin code, country, phone number, email, and company name to intellectual property right's owners under confidentiality agreement, as We in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity or protection of our own rights, property or security or that of others.

7. OTHER WEB SITES AND SERVICES

We are not responsible for the practices employed by any Websites or services linked to or from our Product, including the information or content contained within them. Please note that when You use a link to go from our Product to another Website or service, our Privacy Policy does not apply to those third-party Websites or services. Your browsing and interaction on any third-party Website or service, including those that have a link on our Website, are subject to that third party's own rules and policies. In addition, You agree that We are not responsible and do not have control over any third-parties that You authorize to access Your content. If You are using a third-party Website or service and You allow them to access Your content You do so at Your own risk.

8. SECURITY OF DATA

To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, We employ commercially reasonable security practices and procedures and current industry wide Internet security methods and technologies in compliance with Information Technology Act, 2000 and rules made there under. If Your account is suspended or terminated, We reserve the right to destroy any of Your information without any notice.

9. GRIEVANCE OFFICER

For any grievances You can contact our Grievance Officer at prashanth@billionlives.in.

10. QUESTIONS

We Welcome Your questions and comments regarding our Privacy Policy. You may contact us at prashanth@billionlives.in.

BillionLives Business Initiatives Private Limited is hereinafter referred to as (“We”, “Our” or “Us”) and the terms “You/ Your” and “User” refer to you as a Customer of the “ImGrows” product (“Product”) wherever the context so requires.

AGREEMENT

By logging on to our Product it shall be presumed that You have read these Terms of Service (“Agreement”) and have unconditionally accepted the same. Please note that this constitutes a binding and enforceable agreement between the You and Us. This Agreement does not alter in any way the terms of conditions of any other written agreement You may have with Us for other services.

REGISTRATION AND INFORMATION OF THE USER

You are required to register and create a profile in order to be eligible to access the Product. You are solely responsible for maintaining secrecy and confidentiality of your login details including your user name, password and user code. You hereby acknowledge and accept that the Product will grant access to any person who has obtained your username, password in the same manner as it would have granted access to You and You shall be responsible for all activities conducted under your username, password and any user code. We shall not be responsible in any manner for any losses occurring from any breach of secrecy of your username, password.

By entering into this Agreement, You acknowledge that the Product provided by Us, is for your exclusive use only. Use or sharing of Your user name and password by another user is prohibited. Failure to comply will result in immediate suspension of Your account. You agree to provide true, accurate, up to date and complete information while registering for the Product. You are prohibited from misrepresenting Your identity and agree not to represent Yourself as another user or login/ register using the identity of any other person. If You provide any information that is untrue, inaccurate, not current or incomplete or We have a reasonable grounds to believe that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Agreement We reserves the right to indefinitely suspend or terminate or block Your use or access to the Service in any manner whatsoever.

Please note that the personal information provided by You for Product is governed by GCE Privacy Policy. Your election to use the Product indicates your acceptance of the terms of the GCE Privacy Policy.

DATA OWNERSHIP

We respect Your right to ownership of content created or stored by You. You own the content created or stored by You. Unless specifically permitted by You, Your use of the Product does not grant Us the license to use, reproduce, adapt, modify, publish or distribute the content created by You or stored in Your user account for commercial, marketing or any similar purpose. But You grant Us permission to access, copy, distribute, store, transmit, reformat, publicly display and publicly perform the content of Your user account solely as required for the purpose of providing the Service to You.

OUR INTELLECTUAL PROPERTY RIGHTS

You acknowledge that We owns all right, title and interest in and to the Product and the Website, including all Intellectual Property Rights therein (the "Our Rights"). Our Rights are protected by applicable intellectual property laws. Accordingly, You agree that You will not copy, reproduce, alter, modify, or create derivative works from the Product offered by Us. "Intellectual Property Rights" includes the following (wherever and whenever arising and for the full term of each of them, whether registrable or not), any patent, trade mark, trade name, service mark, service name, design, design right, copyright, database right, moral rights, technical know-how, trade secret and other confidential information, rights in the nature of any of these items in any country, rights in the nature of unfair competition rights and rights to sue for passing off or other similar intellectual or commercial right (in each case whether or not registered) and registrations of and applications to register any of them.

The intellectual property right created upon the Service by You shall be owned by You.

OUR LIABILITY

In no event shall the We shall be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising (in any manner whatsoever) out of or in connection with the Service. In no event our entire liability to you in respect of any service, whether direct or indirect, exceed the fees paid by you towards the Service.

INDEMNIFICATION

You shall indemnify and hold harmless the BillionLives and its officers, directors, agents, and employees, from and against any and all losses, liabilities, actions, suits, claims, proceedings, costs, damages, judgments, amounts paid in settlement and expenses (including without limitation attorneys' fees and disbursements), made by any third party or penalty imposed due to or arising out of Your breach of the this Agreement and BillionLives Privacy Policy incorporated herein by reference, or Your violation of any applicable Law, rules or regulations or the rights of a third party or resulting from untrue, inaccurate, not current or incomplete information provided or verified by You .

GOVERNING LAW AND ARBITRATION

Any claim, differences or dispute arising under or in connection with or in relation hereto this Agreement and BillionLives Privacy Policy shall be governed by the applicable laws in force in India.

Any dispute, differences or controversy of whatever nature and howsoever arising under or out of or in relation to this Agreement and/or BillionLives Privacy Policy (including its interpretation) between the parties, and so notified in writing (the ‘Dispute’) shall be referred to President-Arbitration Centre- Kerala for Arbitration. The Arbitration shall be conducted by a Sole Arbitrator appointed by the ‘President-Arbitration Centre- Kerala’ as per Arbitration and Conciliation Act, 1996 as amended from time to time. The venue of Arbitration shall be Kochi and it shall be conducted in English language. The arbitration award shall be final and binding on the parties. In any case, for supervisory, injunctive relief or relief of specific performance, this Agreement and the BillionLives Privacy Policy and any Dispute shall be subject to the exclusive jurisdiction of courts in the city of Kochi, India.

NOTICE

All notices to Us shall be served by email or registered post acknowledgment. Any notice provided to the Us pursuant to this Agreement should be sent to Our address as mentioned on our Website

WAIVER

Any failure by the Us to enforce or exercise any provision of this Agreement and Privacy Policy, or any related right, shall not constitute a waiver by the Us of that provision or right.

SEVERABILITY

If, for any reason, a court of competent jurisdiction finds any provision of this Agreement, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms and Conditions shall continue in full force and effect.